Insurance Patients

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Insurance Patients

We work with major UK health insurers to provide consultations, investigations, and procedures. To ensure your treatment is covered, it’s important that you follow your insurer’s process before booking.

Your consultants are registered with the following providers. Click on the icons to go to their website.

Your Journey With Us When Insured

1-Referral / Booking

Via GP or directly with us

2-Pre-Authorisation for your chosen consultant

Contact your insurer before attending

3-Book your appointment online

(Choose insurance option) or contact us

4-Tests & Procedures

Arranged with insurance recognised partners

5-Results & Plan

Results & Planning

6-Billing

Invoiced directly to your insurer
( read below)

1. Pre-Authorisation

You must contact your insurer before attending your appointment or procedure.
When requesting pre-authorisation from your insurer, please quote the consultant name whom you wish to see
Share this code with us when booking.

Without pre-authorisation, your insurer may not cover your care and you may be responsible for the full cost.

2. Billing Process

Consultation fees – invoiced by your consultant directly to your insurer.
Fees for lab tests, scans, procedures – billed directly to your insurer by facility, depending on location.
We partner with the following insurance recognised providers to ensure the quickest access for you :

Vitalscan
InHealth diagnostics
The Saxon Clinic
Milton Keynes University Hospital
The Doctor’s Laboratory
Nationwide Pathology

What you may pay personally:
– Policy excess (if your insurer applies one).
– Any shortfall not covered by your insurer.

3. Common Questions

Will I ever have to pay up front?
If your insurer has not authorised care, or if you have an excess, you will need to settle this directly.

Do all insurers cover you?
We work with most major UK health insurers. Please check with your provider before booking.

This page is for insured patients only. If you are paying for your own care, please proceed directly to book your appointment.